Privacy Policy
This Privacy Policy explains how Matamba Traders collects, uses, stores, and protects your information when you use our website or contact us regarding our products and services.
Effective Date: 06/03/2016
1. Introduction
Matamba Traders respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website, submitting inquiries, or doing business with us.
2. Information We Collect
- Personal Information: your name, email address, phone number, company name, and details submitted through forms or inquiries.
- Order Information: billing details, shipping information, product requests, and transaction-related communications.
- Technical Information: browser type, device information, IP address, and website usage data collected through cookies or analytics tools.
3. How We Use Your Information
We may use your information to respond to inquiries, prepare quotations, process orders, provide customer support, improve our website and services, maintain records, and comply with legal obligations.
4. Cookies and Website Analytics
Our website may use cookies or similar technologies to improve user experience, analyze traffic, and understand visitor behavior. You may disable cookies in your browser settings, although some website functions may be affected.
5. Sharing of Information
Matamba Traders does not sell, rent, or trade your personal information. We may share information with trusted service providers, logistics partners, payment processors, or legal authorities when necessary to deliver services or comply with the law.
6. Data Security
We take reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, loss, or disclosure. However, no method of internet transmission or electronic storage is completely secure.
7. Data Retention
We retain personal information only as long as necessary for the purposes described in this Privacy Policy, including legal, accounting, tax, and business record requirements.
8. Your Rights
Depending on applicable law, you may have the right to request access to your personal information, request corrections, ask for deletion where appropriate, or object to certain uses of your data. Requests may be submitted using the contact information below.
9. Third-Party Links
Our website may include links to third-party websites. Matamba Traders is not responsible for the privacy practices, content, or security of external websites. We recommend reviewing their privacy policies separately.
10. Children's Privacy
Our website and services are intended for general business use and are not directed to children. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
Matamba Traders may update this Privacy Policy from time to time. Any significant changes will be posted on this page, and the updated version will take effect from the stated effective date.
12. Contact Information
Matamba Traders
Duga Industrial Area, Tanga, Tanzania
Duga Industrial Area, Tanga, Tanzania
Email: info@matambatraders.co.tz
Phone: +255 769 457 221
Website: www.matambatraders.co.tz